Walmart Explains Why They Are No Longer Filling Some People’s Prescriptions

When it’s time to fill a prescription, you probably turn to your local pharmacy. It could be Walgreens, CVS, or a pharmacy within a larger store like Target or Walmart. Being able to access your prescription at a convenient location, and possibly one where you have other shopping to do anyway, is certainly helpful.

Depending on your prescription and who prescribed it, you may not be able to get your prescription filled at CVS or Walmart. Both companies have announced that they plan to stop filling prescriptions for controlled substances from the companies Done Health and Cerebral Inc.

Done and Cerebral are both telehealth startups, and they are both known for treating people who have ADHD. They are also both known to prescribe these patients stimulants including Adderall.

Walmart and CVS both independently came to the conclusion not to fill prescriptions for controlled substances from Done and Cerebral. Walmart conducted an audit and compliance process and came to the decision to stop fulfilling these prescriptions after this process was completed. Meanwhile, CVS conducted its own review of the telehealth startups and concluded that they were “unable to resolve concerns we have with Cerebral and Done Health.”

It seems that the startups are even concerned about prescribing controlled substances, at least, Cerebral is. The company has said that they will no longer be writing new prescriptions for controlled substances, and they will continue to work with patients who currently have prescriptions for controlled substances to taper off their use and receive the medication they need. However, Cerebral does still plan to prescribe controlled substances as a treatment for opioid use disorder.

In May, Cerebral also announced that they received a subpoena from federal prosecutors due to an investigation into a possible violation of the Controlled Substances Act.

In a statement, Done Health said, “We expect this situation will be quickly resolved, if provided the opportunity, so patients can access the medications they have been prescribed using evidence based medicine.”

Do you think Walmart and CVS made the right decision to stop fulfilling prescriptions of controlled substances from Cerebral Inc and Done Health? Do you think more pharmacies should follow their lead?