Demi Lovato Has Received a Ton of Backlash For Calling Out Frozen Yogurt Place for Its “Diet Culture”

thebiggchillofficial, ddlovato via Instagram

Has Demi Lovato become a Karen? According to some of her followers, yes. According to Lovato, she’s just “really passionate.”

Recently, Lovato visited a frozen yogurt shop in Los Angeles called The Big Chill. According to their Instagram posts, the froyo looks very dreamy and truly decadent. Yet, Lovato felt that the whole experience was “triggering” and screamed “diet culture.”

Lovato used to have an eating disorder, so she is very sensitive to wording around how food is advertised. When she walked in The Big Chill to treat herself to some froyo, she felt offended by wording like “sugar free” and “guilt free.” It never occurred to her that perhaps these options were necessary for some people, like diabetics. She assumed it was pushing a diet culture agenda.

Lovato reached out to The Big Chill via a private message and complained that “The whole experience was triggering and awful.” She added, “You can find a way to provide an inviting environment for all people with different needs. Including eating disorders – one of the deadliest mental illnesses only second to opios overdoses. Don’t make excuses, just do better.”

Lovato shared screenshots of her private conversation with The Big Chill in her Instagram stories. Followers stood up for the froyo shop and pointed out that Lovato misunderstood the labeling.

Lovato turned to Instagram again, this time to post a video to explain her side of the story. She apologized saying, “I definitely jumped to conclusions and probably shouldn’t have gone about this the way that I have.” She added, “I’m sorry that I got the messaging wrong. I’m sorry that I may have disappointed some people.”

Lovato also wanted to make it clear that she wasn’t trying to destroy a small business. She was simply trying to stand up for people with eating disorders. Unfortunately, she didn’t think about how this might impact the small business and how certain types of food she considers “diet culture” are actually necessary for people on certain diets for health reasons.

You can watch Lovato’s apology and explanation in the video below.


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Lovato’s followers don’t seem too impressed with her apology. One comment reads, “Man I wonder how it feels to think that the world has to bow down to your problems. This is literally the definition of feeling privileged.”

Another one of Lovato’s followers wrote, “I’m sorry but I feel for anyone who faces daily struggles with disorders etc. But to expect labels for sugar free cookies etc to explain why it’s there is a little much. There is so much going on in this world all the time, it’s impossible to cater to every individuals feeling or triggers. I am sure alcoholics struggle each day they walk by a liquor store or go to a restaurant where alcohol is served. We can’t accommodate each person for their struggles, everything on tv would have a warning before you can see anything. It’s insane.”

Yet another comment reads, “Probably the WORST apology I’ve ever heard.”

Do you think Lovato went a little overboard with her criticism of a frozen yogurt shop for using words like “sugar free”? How do you feel about Lovato’s apology video?